Kol: Web consultations on rise amid Covid times

Web consultations that were introduced across city hospitals as a stopgap alternative to outpatient departments (OPDs) that nearly stopped functioning post-Covid have turned out to be a surprisingly successful mode of patient-doctor interface. Several leading medics are doing more virtual consultations now than face-to-face ones and the waiting time for a web consultation has climbed up to three-four weeks. Doctors say they are proving to be extremely useful and saving patients the hassle of travel and going through the screening formalities at hospital OPDs which are now perceived risky for elderly patients.

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